Privacy Policy

Welcome to LG Insightful Brands ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.lg-ib.co.uk, purchase our digital download products, book Zoom advice meetings, or contact us through our website.

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Payment card details and billing information, although we do not store your payment details on our servers.
• Zoom Meeting Information: Your name, email address, and any other information you choose to provide during the booking process or during the meeting.
• Digital Download Information: Details related to your purchases, including product name, date of purchase, and download details.

When you visit our website, we may automatically collect:

• Usage Information: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your experience on our website. For more details, see our Cookie Policy.

We use the information we collect for the following purposes:

• To Provide Services: To process your orders, manage your bookings, and provide customer support.
• To Improve Our Services: To enhance our website, products, and services based on your feedback and usage patterns.
• To Communicate with You: To send you updates, marketing materials, and other information related to our services, provided you have consented to receive such communications.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party service providers who assist us in operating our website, processing payments, and delivering our products and services.
• Legal and Regulatory Authorities: If required by law or in response to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

You have the following rights regarding your personal information:

• Access: The right to access the personal information we hold about you.
• Rectification: The right to request correction of any inaccurate information.
• Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
• Objection: The right to object to the processing of your personal information for certain purposes, such as marketing.
• Withdrawal of Consent: The right to withdraw your consent at any time where we rely on your consent to process your information.

To exercise these rights, please contact us at the email address provided below.

We use cookies and similar technologies to collect information about your usage of our website. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

LG Insightful Brands
37a The Chase,
Boreham, Chelmsford,
CM3 3DF, United Kingdom
Email: info@lg-ib.co.uk

Thank you for trusting LG Insightful Brands with your information.